Products 

Dog Necklaces 

Harper & Hugo dog necklaces are for decorative purposes only. Necklaces should not be used as a restraint and/or as a collar. They are not intended & should not be used with a leash. Do not leave your pet unattended & always supervise your pet when wearing any dog necklaces or dog scarf. Dog jewellery is designed for novelty purposes only. Harper & Hugo is not responsible for any injuries (human or animal) due to improper usage. Each piece of Harper & Hugo dog jewellery is handmade, therefore some minor variations in length and colour may occur. Treat your dogs jewels right, and they will look beautiful for seasons to come. As much as you and your pup love your new necklace, they are not meant to be worn 24/7. They are for special occasions and outings. 


Dog Necklace Sizing

Each H&H dog necklace is handmade to order. As with humans, dogs come in all shapes and sizes.  Necklace sizes are listed in inches.  When choosing the size of necklace your dog needs think about how low you would like the necklace to hang and allow for this..  

Measure your actual dogs neck size in inches & then add + 1 inch. This is the size of necklace that you will need.  

e.g Actual neck size 14 inches + 1 inch = 15 inch necklace = Large Size Necklace

Small: 7-9 inches

Medium: 10 - 13 inches

Large: 13 - 15 inches

X-Large: 15 - 17 inches

Rope Collars and Leads 

Our rope collars and leads are lovingly handmade in New York by Found My Animal #FMA. They are made to last and last. Made from marine grade rope with 100% brass fittings. Proceeds from every sale go to specifically selected animal welfare charities.

Collar Sizing 

Small ~ Small collar fits 10-13 inches, Weight 5-12 lbs, Thickness 1/2 inch ( collar fits 25.4cm - 33.02cm)

Medium ~ Medium collar fits 12.5-15 inches, Weight 12-30 lbs, Thickness 5/8 inch (collar fits 31.75cm - 38.1 cm)

Large ~ Large collar fits 15-18 inches, Weight 30-40 lbs, Thickness 7/8 inch (collar fits 38.1cm - 45.72cm)

X-Large ~ X-Large collar fits 19 - 22.5 inches, Weight 40+ lbs, Thickness 1 inch (collar fits 48.26cm - 57.15cm)

Leads 

All our rope leads are adjustable. The adjustable solid o-rings (marine grade hardware) on our adjustable leads allow them to be used in various ways. 

  • As a simple hand-held lead of variable lengths.
  • To clip your animal to a fence, tree or post.
  • Around your waist, freeing up your hands. Ideal for runners or busy multi-tasking mums
  • Over your shoulder, across your chest. 

It is very easy to adjust the o-rings, you hold one of the rings still and twist the rope through the ring with your free hand. The braids of the rope will separate slightly for the ring to move along. The ring will stay where you leave it. You may clip either end of the leash to your dog's collar. 

Lead Sizing 

Small Lead - Made to compliment a Small collar and suitable for dogs weighing 5-12 lbs, Length 7 ft, Thickness 6mm 

Medium Lead - Made to compliment a Medium collar and suitable for dogs weighing 12-30 lbs, Length 7 ft, Thickness 8mm  

Large Lead - Made to compliment a Large and X-large collars and suitable for dogs weighing 35+ lbs, Length 7ft, Thickness 12mm 

Shipping & Returns 

UK Postage 

Items are sent via Royal Mail, Second class, Signed service.

International Shipping 

We ship internationally. Shipping rates for the different countries are calculated at check-out.

Orders are shipped using Royal Mail International Tracked & Signed Service. 

Shipping costs will vary depending on where we are shipping too. 

Once items have been shipped, they become the property and responsibility of the purchaser. If a product arrives damaged or is misplaced, it is the purchaser's responsibility to liaise with Royal Mail International. No refunds or replacements will be given for products missing or damaged in transit.

Please enter your shipping address correctly as once it has been received and dispatched we can no longer alter the address and you will be charged the standard applicable postage rate to resend. 

International delivery times 10 Business days. 

Please read the following information to prevent any misunderstanding regarding customs / Import taxes & shipping: Customers outside of the EU need to be aware that customs of countries outside the EU will charge customs charges on all orders entering that country. 

For further information please email the team: harperandhugo@gmail.com 

In A Hurry? 

We understand that sometimes you need your purchase in a hurry. If this is the case, please let us know and we will do our utmost to make this happen. There will be an additional cost for faster shipping. 

Email: harperandhugo@gmail.com

Satisfaction Assured 

Your satisfaction is our success. If you wish to return or exchange any item please advise us within 7 days of receipt. Items must not have been used or damaged in anyway. You will be responsible for the cost of postage/courier for returned goods unless the original item was shipped in error. 

How To Return An Item 

Please re-package your item carefully so that it returns to us undamaged. You will be responsible for the package until we receive it, so please make sure your item is insured and/or able to be traced. We recommend using an insured postage / courier method as we cannot accept responsibility for items not shipped by ourselves.  Customers returning items from countries outside of the EU must also pay the import duty posed on the item they are returning as it re-enters the UK.   This cost will be deducted by H&H before a refund is given.

Faulty Items 

If your item fails to exceed your expectations please contact us at HarperAndHugo@gmail.com

Returns Shipping Address 

Harper And Hugo  

Millfield, 

Heathfield Road, 

Burwash. 

East Sussex 

TN19 7HL 

United Kingdom 

Having Trouble Ordering Online 

Email us on: HarperAndHugo@gmail.com or call +44 (0) 7973 453 760 

Social Media 

We're quite the social butterflies here at Harper & Hugo. Check us out on Instagram & FaceBook and don't forget to 'tag' us in your pictures!

Instagram @HarperAndHugo #HarperAndHugo 

FaceBook: HarperAndHugo 

Photography

Harper & Hugo has worked with two photographers:

The awesome, London based, Lifestyle & portrait photographer Margarita Karenko. Instagram @Margarita_Karenko www.margaritakarenko.com/blog/

And the talented fashion, beauty & lifestyle blogger Mollie Manning. www.MollieManning.co.uk 

The cashmere Dog jumpers seen in the Harper & Hugo photography are from www.RubyRufus.com

General Questions & Wholesale Enquiries  

Please email the team on: HarperAndHugo@gmail.com or 

call +44 (0) 7973 453 760 if you have any questions. 

Thank you H&H Team x